The Management of the company abcIT ELIAS KITSOPOULOS P.C. (abcIT), through the implementation and maintenance of a certified Quality Management System in accordance with ISO 9001:2015, is committed to ensuring the reliable operation of its applications and the full satisfaction of its customers’ contractual requirements. The company aims at the continuous improvement of its services, the enhancement of customer service response time, the minimization of problems, and the reduction of customer complaints.
Specifically, the Management is committed to:
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Providing services that fully comply with predefined customer requirements and agreed delivery timelines.
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Complying with applicable Greek and European legislation, particularly regarding taxation and the protection of personal data, as defined by Law 4624/2019 (GDPR).
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Always complying with the applicable legislation regarding the quality and safety of its activities and the services it provides.
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Maintaining a harmonious and productive cooperation with customers and suppliers, aiming at the continuous improvement of service quality.
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Investing in the continuous training, updating, and education of its staff, so that quality is embedded in every activity of the company.
